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The Business of Managing People courses logo

 

 

The Business of Managing
People course

 


 

 

  • The Professional Supervisor

Course Date  City Course Times    Cost  
November        
28 Nov Polokwane 0830 - 1600    R2900 Book
30 Nov Pretoria 0830 - 1600    R2900 Book
30 Nov Stellenbosch 0830 - 1600    R2900 Book
December        
07 Dec Port Elizabeth 0830 - 1600    R2900 Book
12 Dec Durban 0830 - 1600    R2900 Book
13 Dec Boksburg 0830 - 1600    R2900 Book

Course Date  City Course Times    Cost  
       
13 Dec Boksburg 0830 - 1600    R2900 Book
       
12 Dec Durban 0830 - 1600    R2900 Book
       
28 Nov Polokwane 0830 - 1600    R2900 Book
       
07 Dec Port Elizabeth 0830 - 1600    R2900 Book
       
30 Nov Pretoria 0830 - 1600    R2900 Book
       
30 Nov Stellenbosch 0830 - 1600    R2900 Book

The Professional Supervisor

Course Description

The Professional Supervisor, aimed at newly appointed managers, company supervisors and team leaders, helps you learn what it means to be a great supervisor to your subordinates - and how that will enhance your career. Discover how your attitude can make or break your team's spirit. This course is a must for all new supervisors and a beneficial refresher for even the most experienced supervisor.

 

Target Audience

Managers and supervisors who want to enhance their professional skills will find a valuable resource in this new guide. Anyone new to the position of management

The Professional Supervisor

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1. A Role Defined

  • The Supervisory Challenge
  • The Responsibilities of Supervisors
  • Your Role as Supervisor
  • Case Study : Who will Survive?
  • What Success as a Supervisor Can Do For You
  • Seven Tips for Great Supervisors

 

2. The Attitude and Image

  • Taking a Positive Approach
  • Measuring Your Morale
  • A Positive Attitude Boosts Productivity
  • Watch Your Career Soar
  • Staying Positive Takes Effort
  • Tending Your Personal Growth
  • Growing Your Dream Team
  • Establishing Authority
  • Case Study 2: Which Strategy Should Henry Use?
  • Present a Strong Image
  • Downplay Your Role-Power
  • Don't Sabotage Your Image
  • What You Don't Say Speaks Loudly, Too
  • Above All : Be Organised

 

3. Human Skills and Team Building

  • The Best and Worst Supervisors
  • Skills for Success: Technical, Interpersonal, and Conceptual
  • Supervisory Skills Inventory
  • Develop Your Human Skills
  • Establish Good Relationships
  • The Problem Employee
  • Six Unforgivable Mistakes
  • Leaders Build Winning Teams
  • Teams Grow in Stages
  • Case Study 3: Between a Rock and a Hard Place
  • Keeping the Boss Happy

 

4. Getting the Work Done

  • Delegating Is Good for Everybody
  • Case Study 4: The Do-It-Yourself Supervisor
  • What Delegating Can Do For You
  • D-E-L-E-G-A-T-E for Better Performance
  • Decide What to Delegate
  • Develop Your Decision-Making Skills
  • Knowing When to Hold and When to Fold
  • Case Study 5: Pat Can't Decide
  • Using a Formula for Decision-Making
  • Freeing Yourself to Lead
  • Decision Pyramid: Levels of Decision-Making
  • Four Components of Decisions
  • Set Daily Goals

 

5. Review

  • Putting it Together
  • Action Plan
  • Author's Comments on Case Studies

Course Date  City Course Times    Cost  
November        
28 Nov Polokwane 0830 - 1600    R2900 Book
30 Nov Pretoria 0830 - 1600    R2900 Book
30 Nov Stellenbosch 0830 - 1600    R2900 Book
December        
07 Dec Port Elizabeth 0830 - 1600    R2900 Book
12 Dec Durban 0830 - 1600    R2900 Book
13 Dec Boksburg 0830 - 1600    R2900 Book

Course Date  City Course Times    Cost  
       
13 Dec Boksburg 0830 - 1600    R2900 Book
       
12 Dec Durban 0830 - 1600    R2900 Book
       
28 Nov Polokwane 0830 - 1600    R2900 Book
       
07 Dec Port Elizabeth 0830 - 1600    R2900 Book
       
30 Nov Pretoria 0830 - 1600    R2900 Book
       
30 Nov Stellenbosch 0830 - 1600    R2900 Book

Course Date  City Course Times    Cost  
November        
28 Nov Polokwane 0830 - 1600    R2900 Book
30 Nov Pretoria 0830 - 1600    R2900 Book
30 Nov Stellenbosch 0830 - 1600    R2900 Book
December        
07 Dec Port Elizabeth 0830 - 1600    R2900 Book
12 Dec Durban 0830 - 1600    R2900 Book
13 Dec Boksburg 0830 - 1600    R2900 Book


Course Date  City Course Times    Cost  
       
13 Dec Boksburg 0830 - 1600    R2900 Book
       
12 Dec Durban 0830 - 1600    R2900 Book
       
28 Nov Polokwane 0830 - 1600    R2900 Book
       
07 Dec Port Elizabeth 0830 - 1600    R2900 Book
       
30 Nov Pretoria 0830 - 1600    R2900 Book
       
30 Nov Stellenbosch 0830 - 1600    R2900 Book